Seaweed Privacy Policy

Overview

Sae Seaweed respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your data when you use our website, place an order, contact us or interact with our services.

By using this website, you agree to the terms outlined below.


Information We Collect

We may collect and process the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order information

  • Booking information

  • Medical or allergy information voluntarily provided during bookings

  • Payment information processed securely through third-party providers

  • Website usage data and cookies


How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Manage bookings and customer enquiries

  • Provide customer support

  • Send order confirmations and delivery updates

  • Improve our website, services and customer experience

  • Send marketing communications where consent has been provided

  • Maintain safety records and operational requirements for spa experiences


Payments

Payments are processed securely through trusted third-party payment providers.

We do not store full payment card information.


Marketing Communications

If you choose to subscribe to our mailing list, we may occasionally send updates regarding launches, products, offers, events and news.

You may unsubscribe at any time using the unsubscribe link included within emails.


Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website usage and support marketing activities.

You can manage cookie preferences through your browser settings.


Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information where necessary with trusted third-party providers involved in:

  • payment processing

  • website hosting

  • email communications

  • shipping and delivery services


Data Security

We take reasonable measures to protect your personal information and maintain the security of our systems and website.

However, no method of electronic transmission or storage can be guaranteed completely secure.


Your Rights

You may request access to, correction or deletion of your personal information at any time, subject to applicable legal requirements.

To make a request, please contact us using the details below.


Changes to this Policy

We reserve the right to update this Privacy Policy at any time.

Any updates will be published on this page.


Contact

For privacy-related enquiries, please contact:

hello@saeseaweed.co.uk

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